Privacy Policy
Effective Date: July 1st, 2025
At Twin Eagles Plumbing & Water Restoration, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, advertising, or services.
1. Who We Are
Twin Eagles Plumbing & Water Restoration is a licensed plumbing contractor based in Naples, Florida, serving homeowners and businesses throughout Southwest Florida.
Website: https://twineaglesplumbingswfl.com
Phone: (239) 699-7770
Email: info@twineaglesplumbingswfl.com
2. Information We Collect
We may collect the following types of information:
• Personal Information: Name, phone number, email address, and any details submitted via our web forms.
• Device & Usage Data: IP address, browser type, pages visited, time spent, and actions taken.
• Lead Ad Data: Information you provide when interacting with our Facebook or Google lead ads.
• Tracking Data: Cookies, pixels, and tags used for advertising and analytics.
3. How We Use Your Information
We use your information to:
• Respond to quote requests or service inquiries
• Send appointment reminders or follow-ups via text, phone, or email
• Deliver relevant advertisements via Facebook, Instagram, Google, and other platforms
• Measure ad performance and improve marketing
• Comply with legal and regulatory obligations
We do not sell your data.
4. Advertising and Analytics Tools We Use
To improve our website and marketing efforts, we use:
• Facebook Pixel and Meta Custom Audiences
• Google Ads Conversion Tracking
• Google Analytics
• Call tracking and CRM tools (e.g., HighLevel, Twilio)
These tools may use cookies and similar technologies to track your activity across our site and display relevant ads based on your browsing behavior (also known as remarketing or retargeting).
5. Your Privacy Choices
You can:
• Opt out of marketing at any time by texting “STOP” or clicking “unsubscribe” in emails.
• Control cookies via your browser settings.
• Adjust ad preferences via:
◦ Facebook Ad Settings
◦ Google Ad Settings
6. Data Security
We take reasonable precautions to protect your information, including secure web hosting, encryption, and limited access to sensitive data.
7. Third-Party Links
Our website or ads may link to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your data is used, please contact us:
Twin Eagles Plumbing & Water Restoration
Naples, FL
(239) 699-7770
info@twineaglesplumbingswfl.com